July 2012

At Ræcan Marketing Solutions Ltd we offer a full range of call centre and telemarketing functions to business on short (4 hours) to medium or full-time contracts.

In a recent survey of business leaders:

• 41% expect the battle to gain customers to intensify
• 44% expect customer retention to be crucial to business growth
• 65% agree customer service is now a key market differentiator

It is anticipated that customer turnover hit companies turnover by almost 11% during the next 3 years.

We established the business to fulfil the needs of companies, to communicate and liaise directly with new and existing customers, without significantly increasing their overheads. Read More »

A new nursery school opens at Queen Elizabeth’s Grammar School for babies from the age of three months in September.

Situated in Brooklands House, West Park Road, the nursery, with an enclosed play area, provides facilities where growing up and learning are fun and prepares children to move into Elizabeth’s Junior school and beyond.

The Headmaster, Mr Simon Corns said:  “For many parents the logistical problem of getting children dropped off at a nursery before they bring their older siblings to school can be a nightmare. Our new nursery will provide the solution with excellent facilities and an easy drop-off point.

Throughout its 500-year history Queen Elizabeth’s has been answering the needs of parents and this is another such example. Having the opportunity to care for children all through their developmental stages will allow us to produce even more fine adults who go on to do great things in life.”

The nursery school is holding an open day on Wednesday August 8,  for parents to see for themselves the new facilities and to meet the nursery staff.  Anyone interested in the nursery school or the open day should contact the main school reception on 01254 686300 or email admissions@qegsblackburn.com

Six Lancashire companies have pooled resources to create their own office complex at Moorland Gate Business Park in Chorley. The new iTEAM Office, based in Ascot House, was officially launched on the 19th July at a networking event attended by businesses from across the county and the East Lancashire Chamber of Commerce.

Director of IP Advance and one of the founders of the iTEAM Office, Andy Poar, said, ‘As a small business owner it’s easy to feel isolated, and working from home is not always the best or most productive environment either.  Having our own office is great as we’ve now got the advantage of being part of a virtual team. We’re able support one another, promote each others’ services and share costs too. 

‘It’s also proved to be very popular with our customers, as they’re now able to access a number of key business services at the one location.’

The new office is home to The IT Dept, Interezia, CIC Solutions, Rock Energy Solutions, IP Advance and Primary Graphics.  All six businesses are also members of the Let’s Do Business networking group and feel the new office will strengthen their relationships further. Read More »

Awarding Authority: Blackburn with Darwen Borough Council
Contract value: Approx £120,000.000 per annum
Contract type: Open

Description: Blackburn with Darwen Borough Council (BwDBC) is looking to award a Framework Contract to Supply, Deliver, Assemble, Install and Dispose of Office Furniture and Associated Items for which suppliers are invited to tender.

Contract period :  1 November 2012 – 3t October 2014 with the option to extend for a further 2 years on a 1+1 basis

Contact name: Maxine Philbin
Contact telephone no: 01254 585120
Contact e-mail address: maxine.philbin@blackburn.gov.uk

Postal address: Strategic Procurement Team – Resources Department, E Floor The Town Hall, Blackburn BB1 7DY

Main site or location of works, main place of delivery or main place of performance: Blackburn with Darwen Borough Council sites throughout the Borough

Pre-Tender Meeting for Bidders: Tuesday 7 August  2012 at 2.30pm at Blackburn Town Hall, The Council Chamber. This will provide Bidders with an opportunity to review the draft tender document and ask any questions that may arise regarding the specification of this tender.

Return Date for Formal Expression of Interest: 5.00pm  on Monday 17 September 2012 
Bidders will also need to confirm whether they will be attending the pre-tender meeting detailed above at the time of expressing an interest.

Expressions of interest and requests for Tender documents should be made to: As detailed above

Tender return date:  Monday 24 September 2012 at 4.00pm

Further details can be obtained from: as detailed above

Accrington based Coach Hire Booking (CHB), is pleased to announce that it has been awarded a major contract to service the Olympics, with its large scale transport requirements during the games. CHB will run the operation for the Olympic requirements from its hub and central call centre in Accrington.
Read More »